Four pillars of the framework
Passenger transport licensing
Paid passenger transport is regulated at regional level: Brussels-Capital, Flanders and Wallonia each license operators and vehicles under their own rules. The vehicles deployed on FFGR Belgium assignments are operated under the licence of the region they work in, and licence plates on our published photographs are blurred as a matter of policy, not because there is anything to hide: the registers are public.
Private security
Close protection in Belgium is a regulated activity under the law of 2 October 2017 on private and particular security, supervised by the Federal Public Service Interior. Where an assignment includes protection, it is carried out by operators authorised under that law, with identified and licensed agents. We put the arrangement in writing before the assignment, and we never publish the faces of protection agents.
Data protection
Itineraries, passenger identities and manifest details are processed under the GDPR: collected for the assignment, shared only with the people operating it, and not repurposed. The habits matter more than the acronym: chauffeurs do not discuss passengers, vehicles carry no client marking, and our published material is reviewed so that faces and registration plates do not appear.
Insurance
Every vehicle deployed carries the insurance required for licensed passenger transport in its region, and cover appropriate to the assignment is confirmed before it begins. For corporate and institutional accounts, insurance certificates are provided on request as part of the engagement file.
How to verify us
Due diligence is not an insult, it is how serious clients work. We make it short.
Ask for the engagement file
For corporate and institutional clients we assemble the documents that concern your assignment: operator licence references, insurance certificates, the written protection arrangement where one applies, and our data handling terms.
Check the public registers
Belgian regional transport licences and FPS Interior security authorisations are matters of public record. We would rather you verify than take our word: tell us what you need to check and we will point you to the register that holds it.
Put it in the contract
Anything we state about licensing, insurance or protection staffing can be written into the engagement terms. A claim that cannot survive being contractual is not one we will make.
Questions we are asked
Is FFGR Belgium itself a security company?
No, and the distinction matters. FFGR Belgium coordinates ground transport. Close protection, where an assignment requires it, is performed by operators authorised under the Belgian law of 2 October 2017, working alongside our chauffeurs. That separation is how Belgian law structures the activity, and we work within it rather than around it.
Who licenses the vehicles and chauffeurs?
The region in which they operate. Passenger transport is a regional competence in Belgium: Brussels-Capital, Flanders and Wallonia each maintain their own licensing regime. Vehicles on our assignments operate under the licence applicable to their region, and those registers are public.
Can you provide documentation before an engagement?
Yes. Corporate and institutional clients receive an engagement file on request: licence references, insurance certificates, the written protection arrangement where one applies, and our data handling terms. Procurement and security officers are welcome to verify against the public registers.
How is client confidentiality actually enforced?
By habit and by contract. Chauffeurs and coordinators work under confidentiality undertakings, itineraries are shared only with the people operating them, vehicles carry no client marking, and published photographs are reviewed so that faces and registration plates do not appear. For sensitive engagements, additional undertakings can be signed before any detail is shared with the operating team.
Does FFGR Belgium publish client names or references?
No. We serve a community for which discretion is a working requirement, and we do not trade on client identities. What we can document is the framework: licences, insurance, written arrangements, and the registers where they can be checked.
Request the engagement file
Licence references, insurance certificates and written arrangements, assembled for your procurement or security review.
Contact the operations desk